Viet had her game account stolen and nothing seems to be done for her to get it back. She put a lot of efforts and time in her account and it's really hearthbreaking to loose it all. The amount will be to buy Feras account which is about the same power as she was and if she gets extras, it will help her buy packs to continue growing.
Thank you all for your help. I am sure she will get the amount needed in no time.