Sep 22, 2020 at 03:48 pm

Venting Out (This Post Contains Complaints)

Update posted by Church So Blessed Binangonan

Generally, we are not really happy about how the doctors handled mom.

With multiple repeated laboratories (some are really expensive!), they could not still detect the real problem.

We send her to ER because she has high fever 2 days after her high-dosage radiation treatment (brachytherapy). She can still stand and walk (though assistance). She is way better this time, than the first time we rushed her to ER. But little did we know, that this would be a bigger struggle for us.

It was simply explained to us that she has fever due to infection, and her blood pleasure is low, and there is decrease in her kidneys' activity (but the doctor told us it is only normal due to infection).

She was isolated to an ICU room the third and fourth day, as we are awaiting her swab test result. Even when it is confirmed to be negative, she still stayed in the isolation ICU., until she is ready to be transferred to a regular room.

This is our complaint.

We are not fully informed about everything. We were overly shocked because at just 3 days, we were informed by the hospital that our current running bill is already more than P283k and asked if we would like to have a downpayment. I hid my utter shocked, so that O can calm the family. In my head, what have they done to mom? How come that bill would be that high! Mom also told me, that as she was in the isolation ICU, the nurse there made a mistake, that the blood to be transfused to her was mostly spilled! Of course, that is still billed to us.

When she got transferred to a regular room, she seemed to get better. Until she has fever again. She had fever for 2 or 3, or maybe 4 days! Yet the only medication she received is only liquid paracetamol. Like, these doctors are not really prompt on doing another scan or lab tests. On the 3rd or 4th day of her recurring fever, thats when they decide to do another CT scan, but this time, with contrast (a more expensive one!). This is when they found out that she has blood formation/clot in the instestine. They conclude it is the reason for her recurring fever. So they injected medicine. When the outcome is bad (mom discharged dark stools with blood), they do not know again.

Lots of laboratories and scanning were already done, but still, they cannot properly address her condition.

The doctors are also hard to reach. They dont inform us well about what is going on. Until now we dont know what is the real condition of mom.

The blood clot that has formed in mom's leg resulted from her long stationary resting on bed, like why did they not inform/remind us of that risk? They are the one who told us to make her move less! And now they want to perform Angioplasty worth P300k to resolved that particular blood clot only. We're shocked!

How frustrating to reach more than half a million bill without seeing any real progress! She actually looked better when we send her to ER, than now.

In my head, why do we have to suffer like this? We deserve better. We are being treated unfairly.

If these doctors would say that we dont know everything, thats true, but should be their primary responsiblity is inform the family of everything?!

Also one doctor said the would gather all the doctors involve in her and meet a family member. Guess when, its the day after tomorrow! The reason? Oh well he said they are busy (of course, they are doctors). And well, its also possible the meeting not to happen because of thier 'time conflicts'.

We feel like they do not really care about us. That is guaranteed two days without addressed treatment! Only maintenance, which costs us amounts of money as well. Gosh. So frustrating.

Medical City, where patients are partners, to their wealth!

(Im sorry I have to let this out. I have a lot more to say, but my head is bursting now.)

We are considering to transfer her to abother hospital. They are jusy waiting for her to die. Thats how it looks.

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