Dec 08, 2016 at 10:52 am

An unexpected turn

Update posted by Ayesha Edwards

After being up and running properly for a couple of weeks and feeling confident about relying on the watch and phone to call for help when needed, this morning I woke up to some bad news.

Pebble have closed down to join Fitbit.

What's so bad about that?

In the email I received, Pebble did mention that there would be no immediate change to functionality of their products but it may change in the future. This makes their product unreliable to me. To the average smartwatch user, maybe this isn't ideal but not the end of the world either. However, I need to know that the item I rely on to help keep me safe will continue to work for as long as possible. Of course, things go wrong with technology everyday and it could stop working due to a technical fault regardless of the company's decision to move on with Fitbit, but knowing that this product is gradually going to be left behind makes it pretty much redundant for the purpose I need it.

I am working on getting a refund. But feeling pretty deflated about the whole situation. Hopefully, the company I purchased the watch from (as I didn't get it from Pebble directly) can help me out.

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