Zara Wigg – your friends are here for you

Update posted by Katherine Whitehouse-Tedd On Jul 28, 2016

A big thanks to all of you that contributed to this campaign. All the verification procedures have now been completed so I've been able to transfer the funds to Zara. Thanks again to you all for helping Zara this way!

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Update posted by Katherine Whitehouse-Tedd On Jun 28, 2016

Hello all,
I'm really sorry to hear that some of you have had issues paying with PayPal. I still don't know why the site is not accepting your debit or credit cards and that seems to be out of my control (possibly related to the security settings for your bank?) but I can amend things with PayPal. It seems that the PayPal account was mistakenly set up in USD$ so wouldn't accept payments from other countries. I've changed this now to accept £GBP, as well as Euros, Australian dollars and New Zealand dollars. If anyone needs to pay via a different currency please let me know by messaging me through this site and I will amend the PayPal account again.

I can't tell you how sorry I am that this has caused you frustration when all you are trying to do is help a friend out. Hopefully the process for PayPal is now operating properly so you can contribute. Thank you for supporting Zara and the children in this way. It really means a lot to Zara.

With sincere apologies

Kat

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Update posted by Katherine Whitehouse-Tedd On Jun 21, 2016

People can't donate to my fundraiser

If your donors are having difficulties donating viaPayPal, it would be because of one or more of the following reasons:

  1. Your PayPal account has not correctly setup or has been restricted. Please login to PayPal to see if there are any limitation / restriction messages. Please also ensure that your PayPal account meets the PayPal requirements for our site. For example, your PayPal account is setup to receive the currency you've added, your email address needs to be confirmed with PayPal and you need to hold either a PayPal Premier or Business account.
  2. There is an isolated issue with the donors credit / debit card or PayPal account.
  3. PayPal is experiencing problems. You can view the PayPal status update page for the latest information.

If your donors are having difficulties donating via Stripe, it would be because of one or more of the following reasons:

  1. There is a temporary interruption to service at Stripe
  2. You have accidentally disconnected Stripe from your campaign
  3. You have a notification on your Stripe account that needs attending to


If your donors are having difficulties donating viaGoGetFunding Card Payments, it would be because of one or more of the following reasons:

  1. Your donors card is incompatible with our site
  2. Your donors card details have been entered incorrectly or their security information is incorrect
  3. Their donation exceeds the limit allowed by their bank
  4. Their bank has not approved the donation for another reason

If your donors continue to have problems, please get in touch with as much information as possible about the error that is occurring and we'll help get it sorted ASAP.

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Love to Zara and the girls, stay strong xxx

Janita Barlow

Backed with £15.00 On Jul 01, 2016

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When someone you love becomes a memory .. memories become a treasure, Liegh i will always treasure your memory. Zara please remember your not alone We all love you x

Tilewa Ojo

Backed with £30.00 On Jun 30, 2016

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Anna Westbury

Backed On Jun 28, 2016 Amount Hidden

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With our love for you all at this difficult time. xxx

Nicola Hale

Backed with £20.00 On Jun 28, 2016

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Anonymous

Backed with £10.00 On Jun 28, 2016

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Mat Richards

Backed with £20.00 On Jun 28, 2016

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Maddie Rusman

Backed with £10.00 On Jun 28, 2016

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Erin McGeady

Backed with £10.00 On Jun 27, 2016

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Asia Suska

Backed with £25.00 On Jun 27, 2016

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Anonymous

Backed On Jun 23, 2016 Amount Hidden

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Katherine Whitehouse-Tedd

Campaign Owner

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Asia Suska

Following Since Jun 27, 2016

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Tilewa Ojo

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