Please help. I’m a Debit Card Fraud victim.

Fundraising campaign by Ashley Cruz
  • US$50.00
    raised of $300.00 goal goal
16% Funded
1 Donors

No more donations are being accepted at this time. Please contact the campaign owner if you would like to discuss further funding opportunities

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I'm a debit card fraud victim, and my savings account tied to that debit card was wiped out.

Last March 16, I received a suspicious message for an OTP for a transaction I didn't do. I ignored the message and reported it to my bank for dispute (see attached screenshot). They said they couldn't see the transaction in the system, but they froze the account and told me it will be for investigation. Friday night, at around 7pm, the bank called me to confirm the transaction, and although I reported the dispute and I never gave in to the OTP message, I lost money.

Monday of the week after, the bank reached out again to confirm transactions and withdrawals made with my account. I assured them that I didn't make any of it. The last time I used it was March 9 (and I have the receipt as proof) so any transactions or withdrawals between March 10 and March 16 (when I got the suspicious OTP text) were not mine. Suspiciously enough, no SMS confirmations were sent to me which should be the case for every fund transfer or online transaction. I thought I only lost 199 AUD (which was on the suspicious message I got), but based from what the bank found out, I lost more. And even with a frozen debit card, I still got 2 messages for a declined transaction on March 23 (see attached screenshot), proving that even my personal data was compromised. The transactions were declined because the debit card was frozen. I reported this again.

Now, the debit card is blocked and all fraudulent transactions are being investigated. The bank told me that this could be a case of syndicated fraud where they utilize a system to hack into accounts.

I mainly use this account as a backup for important payments such as bills and our family's insurance, and the money I lost there is currently what I also have.

The bank is still investigating, and they couldn't guarantee when will my money be back. I sit patiently waiting for it, but it's taking a toll on me cause I don't know where else to get help. Some of my closest friends helped me already, which I'm grateful for, and I'm shooting my shot to get help here as well.

I'm planning to take a personal loan, but this will take time as I don't have a credit card to back my credit history.

This is embarrassing, but I desperately need help.

Organizer

Hi, I'm Ashley. I'm the eldest in the family, and since my father left in 2021, my younger sister & I have taken the hat of breadwinners in the family

Hi, I'm Ashley. I'm the eldest in the family, and since my father left in 2021, my younger sister & I have taken the hat of breadwinners in the family

Donors

  • Anonymous
  • Donated on Apr 05, 2023
  • 💜

$50.00

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Donors & Comments

1 donors
  • Anonymous
  • Donated on Apr 05, 2023
  • 💜

$50.00

Followers

1 followers
DEOSA JIMENEZ
US$50.00
raised of $300.00 goal
16% Funded
1 Donors

No more donations are being accepted at this time. Please contact the campaign owner if you would like to discuss further funding opportunities