Homepoint

It may be but a rare thought, but if you are ever infested with bed bugs are you capable of covering all the costs to successfully terminate them? Maybe not and you are not alone. About 20% of Americans have had a bed bug issue in their home or at least know someone who has encountered them, according to a survey by the National Pest Management Association.

Doing several loads of laundry, hiring a professional exterminator, not to mention buying new mattresses and linens can take a heavy toll on anyone's energy and wallet.

While your renters or homeowners insurance policy can pay for a vast array of property losses, it does not cover some of those stemming from or resulting in a maintenance issue. Unfortunately, the costs associated with eliminating your home of bed bugs is considered part of standard home maintenance and is not covered by any type of insurance.

WE HAVE A SOLUTION…

Imagine a service that handles everything for you if your home was to ever be invaded with bed bugs. A monthly service subscription covers costs and dispatch of;

1. pest control to eliminate parasitic bed bugs
2. hotel accommodations during pest treatment°
3. replace and deliver new mattress(es), box spring(s), bedding, and bed accessories*
4. dry cleaning and laundry service (fluff & fold)
5. monthly preventative maintenance
6. pet lodging°
7. and so much more….

°location based upon home proximity, rates and vacancy

*based upon manufacturer, character, features, style and value of current item(s)

preselected design or location

Homepoint creates an infrastructure of being a concierge as homes are being treated for bed bugs.

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RATES

Bed Bug Protection Subscription rates depend on individual components such as; property conditions, bed bug history, quantity of bedrooms, square footage of home, and can vary from property to property.

Deductibles apply only if/when pest control and extermination is utilized.

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CUSTOMER CONTACT CENTER

Customer Service Call Center located in Belize City, Belize. Why Belize? Belize is one of the few countries in the world where English is the official language yet most natives speak fluent English as well. And while Spanish also is widely spoken, all official government documents, deeds, and papers are in English. Belize can boast of being the only English-speaking country in the region where more than 50% of the population speaks a second language. Belize City is chosen as a call center site due to the duality of languages, bilingual both English and Spanish and the pool of resources with call center experience. Our customer service staff will have the capability of servicing both languages, maximizing our client database. Serving the fastest growing market - Spanish Speakers.

The majority of call centers are plagued with high attrition. Those who manages a call center understand the attrition rate in the industry is a major issue and always has been. According to research data, the rate in the United States is 50%, nearly 35% in England, and a whopping 80% in India. In Latin America, by contrast, attrition ranges from 10% to 25% for outsourced call centers, and about 5% for captive and shared service centers. This is certainly not the case in Belize, where call-center staff may be well-qualified in their particular field but cannot obtain gainful employment in the local area. (In fact, a director of account maintenance at a well established call center in Belize is a college graduate with a degree in biology.) This career limitation tends to counter attrition problems here, causing staff to remain at their employers longer.

Cost of living in Belize is much lower than in The U.S., in essence wages are adjusted. Average hourly wage of a customer call center agent in the United States is $15-16 per hour. Belize workforce salary is about half of the U.S., adjusting the equivalency of call center agent hourly wage to $7.50-$8 per hour.

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SCALABILITY

Homepoint - Residential Protection initial launch:

1. First 30 days - rollout to one development to fine tune customer management and efficiency.
2. After first 30 days - open enrollment to communities and developments in immediate area.
3. After the first 6 months - open enrollment to entire city
4. After inaugural year - availability to entire state
5. First 18 months - capability of servicing additional states (those with statistics of higher bed bug issues)=
6. Between 3-5 years - launch Homepoint Energy - residential electricity provider with cashback rewards.

Use cashapp $CenturcomLLC with subject "Homepoint" to invest in this campaign.

updated: 12/2/2020

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