When your freezer is not freezing your food, then it is not doing its job, but that doesn’t necessarily mean that it is broken. To determine whether or not your freezer needs repair or replacement, there are a few common problems you can look for before making an expensive call to a technician. When troubleshooting these problems does not get your freezer running, or ensure that it runs at the proper temperature, then you should call a technician for service or repair.
Transfer the contents of the freezer to another freezer if the appliance is not running at all. This ensures the food stays frozen while you establish whether or not the freezer is broken or if there is a problem with the power source.
Make sure the temperature control is not set to the “Off” position. When it has been turned off, turn it back on. Wait 24 hours for the interior to reach the proper temperature.
Check that your freezer is plugged into the outlet completely. Check your breaker box to ensure that the breaker has not flipped.
Turn off the power to the outlet the freezer is plugged into at the main breaker. Test for voltage using a volt ohmmeter. When the reading shows no power, you must plug the freezer into a working outlet. When it shows the outlet has power, turn the breaker back on and plug the freezer in again.