Dear Panquake Community,
We’re so disappointed to tell you that since May 13th, 2021 PayPal has failed to transfer to Panquake any of the donations received by them on our behalf. We have tried & tried to get this sorted, but it looks like another case of sabotage - clearly there are players who don’t want to see Panquake get off the ground and who don’t respect the will or the sacrifice of our donors.
Our staff have engaged in constant efforts to resolve this issue and our business is in full compliance with all of PayPal’s documented information requests. They've even acknowledged receiving all the information they've requested from us, long since. However, PayPal still will not release our funds to us. Paypal’s processes and explanations throughout this period have been circular, nonsensical, diversionary and remain unresolved.
Thousands of YOUR dollars are being unjustly withheld from us. In order to protect YOU we’ve taken the reluctant but conscientious step of proactively severing our PayPal integration. We’ve done this to ensure that no additional donors are subjected to having their hard earned money seized by a seemingly unaccountable corporation.
For those who have been directly impacted, we will be demanding that PayPal refund all donations that they are withholding and we urge you to contact PayPal and demand restitution.
If they’re not prepared to give us the funds they collected on our behalf, they should at the very least be returning YOUR money to you.
We consider the actions (and inactions) of PayPal to be a direct hit on our ability to pay our staff and progress our build. However, the powers that be will learn that we’re not so easily discouraged and nor is the Panquake Community - that’s you guys!!
We urge you to rally around us and help to share, support and advance our crowdsourced fundraising campaign more than ever before. Let’s double down our efforts and push to our $167,000 target (only $33,000 left to go!!) so that we can move into the third and final phase of our project - the delivery phase!!!
Oh - and you might also want to also let PayPal know how you feel about PayPal’s behavior towards us little people. Pretty poor “service” we’d say.
June Public Delivery Event - Expect Big Things!!!
In brighter news, tomorrow (Saturday June 26th) is our 5th public delivery event and we’ll be coming to you as promised with a ton of exciting updates and some further big announcements.
You can see us on our Vimeo page from around 10.30pm Eastern (7.30pm Pacific). Can’t wait to show you all that our incredible and hardworking team has been up to, plugging away daily to deliver solutions that will transform your online lives! It’ll be a treat and we’re looking forward to it.
Thank you for all your enduring support and know we treasure every kind word as well as every donation you bring in to help progress this project.
Huge love from us to you;
- The Panquake Team