Jun 28, 2016 at 08:37 am

PayPal issues

Update posted by Katherine Whitehouse-Tedd

Hello all,
I'm really sorry to hear that some of you have had issues paying with PayPal. I still don't know why the site is not accepting your debit or credit cards and that seems to be out of my control (possibly related to the security settings for your bank?) but I can amend things with PayPal. It seems that the PayPal account was mistakenly set up in USD$ so wouldn't accept payments from other countries. I've changed this now to accept £GBP, as well as Euros, Australian dollars and New Zealand dollars. If anyone needs to pay via a different currency please let me know by messaging me through this site and I will amend the PayPal account again.

I can't tell you how sorry I am that this has caused you frustration when all you are trying to do is help a friend out. Hopefully the process for PayPal is now operating properly so you can contribute. Thank you for supporting Zara and the children in this way. It really means a lot to Zara.

With sincere apologies

Kat

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